Posts Tagged ‘customer service’

What the hell is wrong with Microsoft?

I’ve never really understood the devotion of die-hard Apple fanatics.  You know the type: the ones who have owned all four versions of the iPhone, the ones who think the Apple TV was a good idea, the ones who will argue with a straight face that Aperture can be just as good as Photoshop. I’ve often thought [...]

I no longer fear hell, for I have dealt with Xbox support

I recently purchased an Xbox 360 Elite, partially to relieve the burden of my first-gen 360′s crowded hard drive, and partially to serve as a Media Center extender for my impending conversion to a Media Center DVR.  And I was quite happy to have a brand new controller, one where the joysticks centered properly and [...]

The Worth of a Guarantee (a sad but true story)

Internet problems. Not again. Not after everything I went through before, I thought. The internet was down, all right. The tubes to my house must have been clogged. I had no choice, I had to call customer service. I hate calling customer service. I told the robot on the other end what the skinny was. [...]

We now resume our regularly scheduled programming

Things have been pretty busy at Casa de Rage, lately, so I apologize for the dearth of posts. A great many things have happened over the past several weeks, and I look forward to telling you all about them. For now, here is a short summary of things that happened to me while I was [...]

Na-na-na na, na-na-na na, hey heyyyyy, goodbye cable modem

I’ve mentioned before the issues I was having with my cable internet service. Well, now that I’m no longer an unemployed guy with too much free time, and I’m now officially a telecommuter (there are surprising similarities, except now I’m paid, so that’s nice), my internet connection is very important. And my Time Warner connection [...]

Pardon the interruption…

My WONDERFUL and RELIABLE web host seemed to have temporarily misplaced my database earlier today, so the site was inaccessible for a few hours.  Sadly, the site’s downtime has been shorter than my wait on hold with technical support. On a COMPLETELY UNRELATED note, does anyone know of any good, cheap webhosts?  No reason.  Just curious.

Best customer service not involving nudity

So I recently ordered a Dash Express GPS receiver from Amazon, and I was excited enough to shell out for next-day shipping (okay, I did the free trial of Amazon Prime, so it was only four bucks…but still!). I placed the order in the middle of the day on Wednesday, so I was saddened and [...]