Posts tagged U-Verse

Na-na-na na, na-na-na na, hey heyyyyy, goodbye cable modem

3
3 years ago
in ,

I’ve mentioned before the issues I was having with my cable internet service. Well, now that I’m no longer an unemployed guy with too much free time, and I’m now officially a telecommuter (there are surprising similarities, except now I’m paid, so that’s nice), my internet connection is very important. And my Time Warner connection started dropping, routinely, in the morning, and coming back sometime around 7:00 or 8:00 in the evening. Customer service was no help, and the technician they were supposed to send never showed, never called, and no one followed up on the open service call. More >

Held hostage by cable

2
4 years ago
in ,

My cable internet service went out for about half of last week, which served to remind me how important Internet access really is, and how little choice I have in my area. In the last eight years, I’ve had uninterrupted cable internet service, but thanks to mergers and market trade-offs, I’ve changed cable companies four times. The last time, it was when Comcast and Time Warner Cable divvied up a competitor and decided to trade customers in certain markets, just like that. I can’t imagine any other industry where this is possible, can you? It’d be like you had a flight booked on American More >

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